Tuesday, December 31, 2019
Trade and Generic Name, Drug Classification and Mechanism...
Trade and Generic Name, Drug Classification and Mechanism of Action Metoformin is a medication used to treat Type 2 diabetes. Metformin is classified as a biguanide and antidiabetic medication. Its therapeutic classification is an antihyperglycemic. Metformin, which is the drugââ¬â¢s generic name, is also known under its trade names: Fortamet, Glucophage, Glucophage XR, Glumetza and Riomet. Metformin is an oral hypoglycemic medication and has three main actions: Metofrmin increases the binding of insulin to insulin receptors in skeletal muscles and fat, which works to improve tissue sensitivity to insulin. Through this action, glucose is able to be transported into skeletal muscles and fat and the body is able to use glucose to function properly. Metformin also suppresses gluconeogenesis, which is the production of glucose from non-carbohydrate sources such as fat and protein. Metformin also prevents the liver from converting stored glycogen into glucose. All these actions work t ogether to lower the level of blood sugar and also lower the Hemoglobin A1C value, ensuring diabetics have better control of their blood sugar. Indication for Use and Contraindications Metformin is used to treat patients with Type 2 diabetes in addition with proper diet and exercise. Metformin is contraindicated in patients with hypersensitivity to metformin, hepatic or cardiopulmonary insufficiency, alcoholics, patients with multiple infections, acute myocardial infarction,Show MoreRelatedSample Resume On Rt 240 Clinical Specialty Areas / Comprehensive756 Words à |à 4 PagesCodeine Alexis F. Bersabe Concorde Career College RT 240 Clinical Specialty Areas/ Comprehensive Review Mr. J. Roper, M.Ed., RRT July 20, 2015 Overall view of Codeine Generic Name ââ" Codeine ââ" Codeine Sulfate (Tablets) Trade Name(s) ââ" Not Available Manufacturer ââ" Roxane Laboratories, Inc. Classification ââ" Antitussives ââ" Opiate (Narcotic) Active ingredient ââ" Codeine Pharmacokinetics ââ" During the absorption of Codeine by the GI tract, maximum plasma concentration can occur 60 minutesRead MoreCNPR Certification Exam 13th And 14th Edition6004 Words à |à 25 Pagessure you answer each questions before you run out of time. PLEASE WRITE DOWN THE ANSWERS ON PAPER IN CASE OF SUBMISSION ERROR. Name: Carmen Littleton â⬠¨Email: cml0029@auburn.edu 1. How are drugs sorted into therapeutic groups and classes? 1. first by the conditions that they are used to treat, and then by their mechanisms of action 2. first by their mechanisms of action, and then by their therapeutic effects 3. first by their side effects, and then by their therapeutic effects 4. first by theirRead MoreSymptoms And Treatment Of Migraine1451 Words à |à 6 Pages(Young, 2014) Preventive treatments are often given to patients with frequent migraine, which is considered to be more than four headache days per month. Many migraine patients are prescribed medicines as a preventive treatment and a majority of drugs used as migraine preventatives are actually medications developed to treat other disorders such as certain antihypertensives, antidepressants, seizure medications, and even Botox. 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Some 75% of Canadians have some form of supplementary private health insurance; many of them receive it through their employers. There are also large private entities that can buy priority access to medical services in CanadaRead MoreInternational Logistics4887 Words à |à 20 PagesInternational trade Proforma invoice letter of credit (advising bank, authorized dealers, (Issuing bank, Importerââ¬â¢s bank) Negotiating bank, exporterââ¬â¢s/shipperââ¬â¢s Bank) Parities to documentary credit transactions: Agreement/contract Sent to exporter International Logistics The mechanism of getting inputsRead MoreMerck Case18783 Words à |à 76 PagesTable of Contents 1. Introduction: Objective of this Study 2. The Pharmaceutical Industry in a Global Context 3. Product RD and Clinical Trials 4. Manufacturing and Process RD 5. Technological Factors Structure-Based Drug (Rational Drug) Design Structure-Based Drug (Rational Drug) Design 6. Merck 7. Managerial Decision Making 8. Decision Making on IT projects 9. Joint Ventures 10. Information Technology and Organization 11. Appendix I - Summary Answers to Questions for Merck - Strategy OperationsRead MoreAnnotated Bibliography: Plagiarism39529 Words à |à 158 PagesHealth Impact: A Basis For Labeling And Licensing Campaigns?. Developing World Bioethics, 12:à 121 134. Mackey, T. M. and Liang, B. A. (2012), Promoting global health: utilizing WHO to integrate public health, innovation and intellectual property. Drug Discovery Today, 17(23-24): 1254 1257. Massoud, M. R., Mensah-Abrampah, N., Sax, S., Leatherman, S., Agins, B., Barker, P., Kelley, E., Heiby, J. R. and John Lotherington. (2012), Charting the way forward to better quality health care: how do we getRead MoreEnvironmental Analysis19492 Words à |à 78 Pagesless significant in the future for the organization and its competitors. Keys forces are at work in the macro environment. PEST Analysis It is necessary to analyse the current situation (external environment) before deciding on a course of action to achieve objectives. The analysis involves the investigation of the external environment, competitors, and internal strength and weaknesses. PEST analysis involves identifying the political, economic, social, and technological influences on anRead MoreBusiness and Consumer Law17552 Words à |à 71 Pagesparty to delay/terminate a contract in the event of events such as Fire, flood, tornado (natural disaster) War, invasion, blockade (military action) Strike, labour slowdown, walkout (labour problems) Inconvertibility of currency, hyperinflation, currency devaluation (monetary changes( Rationing of raw materials, denial of import/export licenses (governmental action) Enforcement of Contracts Balance of probabilities: proof that there is a better than 50% chance that the circumstances of the contract are
Sunday, December 22, 2019
Impact Of Sports On Sports Tourism - 1175 Words
Introduction Throughout the twentieth century sports tourism has developed from a privilege of the few sports tourism has to be considered as more than just the crossroads of sports and analysis of organizational aspects of sports tourism; and tourisms seems to be one of the major challenges in this field , organizational issues have rarely been addressed in sports tourism research diverse actors are involved in sports tourism. Although, sports tourism research has made noteworthy progress in recent years, the methodological foundations for sports tourism research . In 2006, Weed published a review on sports tourism research which showed that many little to general knowledge about the nature of sport tourism of researchâ⬠¦show more contentâ⬠¦Their relationships, the dynamics between single actors and regional structures are simultaneously, the configuration of RST (regional sport tourism) as an institution influence the actions of the actors involved. Determine the interaction of the different actors on the individual as well as on since the relations and interactions between involved actors are the structural key element of RST, we first need to know who the involved actors are. As shown before, knowledge about the structural network of actors in RST is super- network to describe the cluster of RST actors is used mainly metaphorically. possible to analyse the structural actors within a social network. graph theory, actors are represented by points and their relations to other actors by network analysis is to identify latent structures of actor relationships, which have shown before, different organizational cultures are a great challenge in RST, since involved actors may have essentially different interests . the structures to be found in the organization of RST. commensurable with the structural features of RST. of networks in RST, it is necessary to analyze the underlying mechanisms of IONs. Model, Esser introduced a meso-level to explain so-called social formations on the not refer to the emergence of social networks as part of the logic of aggregation here, individuals are connected in social structuresShow MoreRelatedThe Diagram Above Shows Recreation, Sports, Tourism, And Parks Essay1532 Words à |à 7 Pagesdiagram above shows recreation, leisure, sports, tourism, and parks as being interconnected, with each possibly depending on each other for success. Recreation refers to an activity that in individual participates in with a structured timeframe (Introduction, 2013, p. 4). Leisure has multiple meanings, one being ââ¬Å"Unobligated time, state of being, and consumption patterns,â⬠in addition to occurring outside of working life (Introduction, 2013, p. 4). Sport occurs during leisure time, either as anRead MoreSports Tourism And The Environment1193 Words à |à 5 PagesLeisure, Sport Tourism, and the Environment Course Code: SMGT4004 Name: Jariel Jack Date: 23/05/2017 Introduction Throughout the twentieth century sports tourism has developed from a privilege of the few sports tourism has to be considered as more than just the crossroads of sports and analysis of organizational aspects of sports tourism; and tourisms seems to be one of the major challenges in this field , organizational issues have rarely been addressed in sports tourism researchRead MoreEffects Of Sports Tourism1249 Words à |à 5 PagesIntroduction Sports tourism depicts the act of traveling from one place to another such as a state or country. The purpose is to watch a sports game competition. The practice has not always been entirely widespread, but in the contemporary world, the number of people attending events that are happening outdoors has considerably augmented. The rate of travel has increased, and people engage in the act to participate in their favored events. The trend has thus increased the rate of traveling activitiesRead MoreSustainable Tourism And Its Practices Within A Hallmark Event960 Words à |à 4 Pages TOURISM PAPER LONDON OLYMPICS, 2012 MOHIT PARTAP SINGH CONTENT Summary Overview Introduction Social impact Economic impact Environmental impact Opinion Conclusion Summary: This paper discuses about the sustainable tourism and its practices within a hallmark event. Sustainable tourism is very important because tourism is one of the worldââ¬â¢s fastest growing industry and is major source of income of some countries. Tourism industry provide many jobs that help local economy. OlympicRead MoreImpact Of Sporting Activities On Sporting Events1492 Words à |à 6 Pagessporting event. Economic impact in sporting events can be defined as the net change in an economy resulting from a sport event. The change is caused by activity involving the acquisition, operation, development, and use of sport facilities and services (Lieber Alton, 1983). The net change here refers to the difference between the income entering the economy as a result of the sporting event and the income that would have entered despite the event. The economic impacts are composed of direct, indirectRead MoreBenefits to the Uk of Hosting the Olympic Games in 2012748 Words à |à 3 Pagesr esponsibility of adequately delivering new infrastructure needed for the London 2012 Olympic Games. The budget of the Olympic Delivery Authority entirely comes from the public sector of the economy. The ODA is funded by the Department for Culture, Media and Sport, the Greater London Authority (à £925 million), the London Development Agency (à £470 million), and the Olympic Lottery Distributor (à £2.2billion). The funding from the various public sectors above contributes towards the construction of the venues andRead MoreSports Events as Means of Promoting Tourism and Economic Growth926 Words à |à 4 PagesEvidently, sport events have been used by regimes to promote tourism and economic growth within the host region (Dobson, 2000). As previously mentioned, the desire to host such events is often associated with city regeneration and the perceived economic benefits (Getz, 2005; Hall, 2004; Misener Mason, 2008 Misener Mason, 2009). In the United States, the media often reports most international sport events as having significant positive impacts (Wilson, 2006). Nonetheless, the magnitude of theRead MoreNational Unity And Its Effect On The Nation1274 Words à |à 6 Pagesother places, and it starts at the grassroots level. The sport was developed historically, coming from the United Kingdom, introduced by a man named Charles John Monro in 1870 and then quickly becoming a grassroots purs uit of small communities. Rugby is played throughout the world and is considered one of the more prominent sports in the Pacific Islands. An organization called ââ¬Ë100% Pure New Zealandââ¬â¢ commented that ââ¬Å"For over 140 years, the sport of rugby has been a national passion and a determiningRead MoreDeveloping Countries Entering A Bid For Host Major Sports Events1516 Words à |à 7 PagesThere are an increasing number of less-developed countries entering a bid to host major sport events such as the Olympic Games or the FIFA World Cup. Less-developed countries, also called developing countries or newly-industrialised countries, are defined according to the HDI (Human Development Index), which is composed of some measurable elements such as GNP (Gross National Product) per capita, number of years schooling and life expectancy (European Commission 2011). Some countries that are regardedRead MoreThe Challenge of Managing Volunteers and Sports Event Workforce1855 Words à | à 7 PagesManaging Volunteers and Sports Event Workforce Introduction / Orientation Over the decades, the role of volunteerism and sports has been increasingly brought to the forefront. This is because, many sports have become an area where billions of dollars are made every single year off of: the event, licensing and merchandising. Yet at the same time, volunteers will have a major impact in determining the success of the outcome. A good example of this can be seen with observations from Bang (2009)
Saturday, December 14, 2019
Factors Affecting Psychological Pressures on High School Students Free Essays
The many pressures of high school can have various effects on students. Depending on the student and their lifestyle, the effects can be either positive or negative. There are many aspects that have an affect on a studentâ⬠s performance in school. We will write a custom essay sample on Factors Affecting Psychological Pressures on High School Students or any similar topic only for you Order Now Some of the factors include home life, social life, academic life and after school life. The entirety of their time management and decisions has the most affect on their performance (Katz 11). At home, a student goes through many different circumstances that their peers and teachers may be unaware of. For example, if a student has divorced parents, this will play a key role in determining how they perform in school. Alcoholic and abusive parents are also sometimes a factor. Often, students with a rough home life will perform at a lower level in school due to the other things they are going through at home. On the other hand, often an abused teen will put more effort into their schoolwork in order to fulfill needs of self-satisfaction that are not being met at home (Pickett 14). Often teens with older siblings perform better in school. Studies show that the younger children do better in high school. This is most often attributed to the fact that they have seen what high school students go through and have learned from their siblings mistakes as well as achievements. Though the criteria for graduating high school and the individual courses are becoming more difficult each year, younger siblings seem to improve over their older brothers and sisters (Katz 11). The social life plays a big role in high school life. It is often difficult for a student to balance the many aspects of high school life and often they go overboard with either social or academic obligations (Childress 618). The friends that a teen keeps will play a major role in determining how the student will perform in school. Their friends will determine how much and what type of peer pressure the student is submitted to. There are two types of peer pressure. The first type, and most common is negative peer pressure. With this type of peer pressure, the teen will be pressured to participate in many negative acts. This may include, but not be limited to, drugs, alcohol, skipping school, cheating and putting down other students (Kate 11). The second type of peer pressure is positive peer pressure. With this type of peer pressure the teen is influenced to do things such as strive for good grades and participate in other positive activities (Katz 12). Parties are a common part of the teen life today. Often, teenage parties will include negative influences, however it is not difficult for a student to avoid such situations if they just have strong morals (Katz 11). A teenâ⬠s social life may also include a job. Working teens are becoming more and more common. The need to feel accepted by peers and have the ââ¬Å"rightâ⬠clothes and car are major influences in this. Teens may also elect to keep a job to help with family financial difficulties or just to keep them busy (Katz 12). Academic life is the most crucial part of the high school experience. How they perform in high school will dictate what kind of college they will attend. It is important for students to have a well-rounded social life while still performing well in their academics. The last two years of high school are the most important. This is when the teen should be preparing to enter college and take things more seriously. However, this is usually opposite of what happens (Childress 617). If a teen can balance a healthy social life while still performing well academically, they usually will be able to do the same in college and life. Extra-curricular activities occupy much of a teenâ⬠s life. What they do to participate in other school-sponsored activities will take up a lot of their time. This can be solved by only selecting activities that will add to their learning experience (Childress 616). The life a teen takes on after school each day is very important in understanding their life in general. They may participate in sports and clubs that will use up much of their time (Kruse 6). Football is a major sport that is taken very seriously in high school (Wahl 92). The competition in high school sports is enough to take some athleteâ⬠s minds off their schoolwork. Rival schools games against each other often will tear the entire school away from academics the week prior to the game (Guss 10). Clubs are also a big part of teenâ⬠s life. Often they participate for fun and other times just for looks of it on college applications. However, if a student overloads on clubs and other after school activities, their academics may suffer. In its entirety, a teenagerâ⬠s life is very hectic. They have many stresses and pressures to deal with each day. It is in itâ⬠s own, a major accomplishment just to make it through high school and on to college. With the pressures being put on teens to succeed growing each day, each goal met in school, is a victory in itself. The different aspects of the teenâ⬠s life all have an effect on the outcome of their performance in school. To some, high school is like a big game. Each move made is a crucial decision towards the outcome of life. When one focuses on only one part of the teenâ⬠s life, it is impossible to make any conclusion about their lifestyle. In the game of a teenâ⬠s life, maybe Maurice Freeman put it best when saying, ââ¬Å"Weâ⬠ve got to win. â⬠(Person 12) How to cite Factors Affecting Psychological Pressures on High School Students, Essay examples
Friday, December 6, 2019
Management Issues In The Singapore Airline â⬠MyAssignmenthelp.com
Question: Discuss about the Management Issues In The Singapore Airline. Answer: Introduction Singapore Airlines was established in January 1947. It is a wholly owned subsidiary of the government. It also offers services like air transportation, in-flight services, and ground services. In 1947 the company started with twin-engine Airspeed consul under the airways of Malaysia. In 1972 the company established two entities like Malaysian airline system and Singapore airlines. Singapore Airlines has also suffered from many changes in itsmanagement and services. So, the issues that are identified in the Singapore airlines are communication and motivation. These issues should be resolved as it affects the performance of the company (Zentner, 2016). Communication One of the management issues in the Singapore airline is related to communication. Communication plays a great role in conducting the overall activities of the organization in a smooth way. If there is no proper communication in the organization then it can be difficult to survive in the competitive environment. Communication is important for the organization as it helps in managing the performance of the company (Karatepe and Vatankhah, 2014). It is analyzed that Singapore Airline faces the issue of communication. There is no proper communication process in the organization. Due to this, there are many incidents of flight clashes that took place (Bok, 2015). Miscommunication can create a great problem for the organization. Communication Channel Communication channel is related with the flow of information within the organization. It is seen that in Singapore airline there is no proper channel of communication. The flow of information does not take place in a proper manner. The information that is given by the managers is not conveyed to every employee of the organization. For instance: It is seen that the pilots who are in the night shift face problem to communicate with the employees as managers are not available on their positions. If employee wants to give their feedback then it can create difficulty for them to raise their voice as there is no proper hierarchy in the organization. This give impact on the satisfaction level of the employees and also it is seen that it is difficult to retain the employees. For example: there is huge number of people who left the company just because of the communication barrier they face at the time of conducting the activities of the organization. So, as the employees left the impact is also seen on the performance. There are fewer employees to assist the customers to solve the query and to book tickets. Duplication of work The activities that are conducted by the employees of the organization are not clear and sometimes duplication of work takes place. This happens just because of the ineffective communication process of the organization. For instance if the employee is given a task to call the customers and tell them about the offers. So, if proper meeting is not conducted then employee can call the same customer twice . The workload of the employees increases due to the in proper communication (Kimes and Wirtz, 2015). The employees conduct the same activities twice that consumes both time and productivity of the employees. Then it is seen that impact is seen on the overall sales and profits of the organization. Different Background The company has also appointed the people of different backgrounds so it creates a great issue for the employees to communicate with each other. The communication process is slowed down in the organization. The satisfaction level of the employees is reduced because of ineffective communication in the organization (Pang, 2016). For instance : There are two departments in the organziation and from the booking department one person ask for the information of a particlar customer and the employee of other department do not understand then it can lead to confusion and the employees will not be able to achieve goals and objectives. Also confusion takes place just because of the different language of the people. So, the company should set one language to be used in the organziation so that confusion can be reduced and efficiency can be achieved in effective manner. Impact due to internal miscommunication Also, there was one incident that took place on October 31, 2000. The airplane was scheduled to take off from Singapore to Los Angeles via Taipei. Flight 006 was moving slowly to its takeoff point and the climate condition was also not good. The visibility was not clear and crewmembers landed the plane on Boeing runway which was closed for repairing. So, this accident took place due to the miscommunication. The report was few months ago published and was not given to the pilot. As the result, the takeoff process was on the wrong runway. When the pilot tries to take off the flight the aircraft collided with heavy equipment and broke apart. Many passengers who are seated in the middle of the plane were killed when the fuel in the wings exploded. Total 83 passengers died out of 179 on board including four crewmembers (Lim, 2017). This accident has given negative impact on the image of the company. The customers think twice before booking their seats in the Singapore airlines (Zhang et al., 2016). It is seen that if proper communication is not there in the organization then it can create difficulty to manage the activities of the organization. This issue is a major issue in Singapore airline. So, by analyzing all these incidents that took place in the organization it is seen that the company should focus on managing communication channel so that the activities of the organization can be conducted smoothly. If communication process is improved in Singapore airline then it can be easy for the company to compete in the competitive environment (Heracleous and Wirtz, 2014). Without effective communication, it can be difficult for the company to enhance the overall profitability and productivity of the organization. Motivation Next issue that is seen in the organization is related to motivation. Motivation refers to the encouragement by various means that enhances the overall performance of the employee in an organization. Motivation is an essential part of every organization as it helps to achieve success in the market. It is seen that motivated workers are more productive than the demotivated one. Motivation at work is essential offering services so that effective and integrated approach can be made for enhancing the satisfaction level of the customers. In Singapore airline, it is evaluated that the workers are not dedicated towards the work assigned to them. So, due to this negative impact is given to the customers. The customers are not happy and satisfied with the services offered by the company. There are many reviews in which customers are complaining about the delay in the information and inadequate services. This is just because of lack of motivation of the employees (Lohmann and Spasojevic, 2018).The employees who are conducting their routine activities are not motivated and efficient towards their work. There are many complains of the customers related to cleanliness and delay in the flights. It is seen that it is important for the company to maintain good relationships with the customer. But due to the inefficiency of the employees, the satisfaction level of the employees is not enhanced (De Neufville, 2016). The complaint of the customers is also related to the taste of food offered to the customers at the time of their journey. Lack of motivation in the employees of Singapore airline has affected the quality of the services and also the overall profitability of the organization. Due to lack of motivation in employees, the number of absentees is also enhanced. When a number of absentees enhance then the direct impact is seen on the activities of the organization (Wirtz and Heracleous, 2016). It is important for the organization to maintain proper services and working pattern so that employees can conduct the activities with efficiency. Motivation level of the employees is important to be enhanced so that the activities can be conducted in a right direction. Motivated employees help the company to enhance the image and also the level of productivity. Efficiency and dedication of the employees are also enhanced if motivation techniques are considered by the company. In Singapore airline, the employees are not dedicated towards the work which creates a major issue for the company to attract more and more customers. The motivation of the employee depends upon four components work environment, pay and benefit and organizational vision. These components are also the major factor that helps in satisfying the customers of the airline industry. Singapore Airlines failed to develop motivational programs for its workers who resort them to undergo strikes and lockout. Employees in the organization are not willing to perform with dedication because many times their basic needs are not satisfied that stops them to develop their high level wants like self-esteem and actualization. Cabin crews are considered as the backbone of the airline industry. It is seen that in Singapore airline the performance declines just because of long flying hours and it directly impacts the relationship of the customers. It is the inability of the company to consider the issues and motivate them to enhance their productivity. Singapore airline offices do not have proper feedback mechanism and sessions related to hearing the problems of the employees. Hence the department of human resource is not able to trace and evaluate the factors of motivation which will help the employees to give their best. So, it is seen that there is a gap between topmanagement and it is reflected in the attitude of the employees at the time of dealing with the customers. The demand of the employees like an increase in wages, revision of pay packages also led to unproductive work (Holloway, 2017). The pilots of the company refused to conduct the activities because the wages given to cabin crew members are low. Singapore airline cut the salary of the employees just because of the crisis that took place. So, this factor demotivates the employees and their productivity level reduce. By anlayzing the issue of motivation in the Singapore Airline it is anlayzed that Maslow hierarchy of needs theory should be taken into consideration so that motivation can be enhnaced. There are five steps in this theory Biological and physiological needs, safety needs, Love and belongingness needs, esteem needs and self-actualization needs. It is important for the company to offer basic needs like water, food and holidays so that employees can be energized and conduct the activities with efficiency. Wages should also be according to the experience and overall performance of the employees. Singapore airline should also offer job security to its employees so that they can give their best towards the activities. It is also important that there should be love and affection between the employees so that they can conduct the activities with proper teamwork. Esteem needs should also be considered as it helps to create respect for others. The employees should be promoted according to the p erformance. Singapore airlines should make realize the potential and capability of the individual possessed so that work can be conduct with efficiency. It is important for the Singapore airline to enhance their wages according to the qualification and position of the employee so that the motivation level can be enhanced effectively. Issue related to Motivation has given impact on the productivity and on the image of the company. So if these issues are addressed then the service level of Singapore airline can be at par and also the satisfaction level can be enhanced effectively. Motivation brings happiness and if employees of the organization are motivated then it can give impact on the overall productivity and profitability level of the company Conclusion By evaluating the report, it is seen that the management issues related to Singapore airline are communication and motivation. Both the issues should be resolved in a proper manner so that the activities can be conducted smoothly. Communication issue should be resolved by taking into consideration proper communication channel so that duplication and conflict can be minimized in the organization. In the next phase of the report, the issue related to motivation is discussed in which Singapore airlines should focus on enhancing the level of motivation by offering wages according to their qualification. If the employee is motivated then it can be easy for the company to enhance overall profitability and productivity in a proper manner. References Asif, M., 2015. A critical review of service excellence models: towards developing an integrated framework.Quality Quantity,49(2), pp.763-783. Bok, R., 2015. Airports on the move? The policy mobilities of Singapore Changi Airport at home and abroad.Urban Studies,52(14), pp.2724-2740. De Neufville, R., 2016. Airport systems planning and design.Air Transport Management: An International Perspective, p.61. Heracleous, L. and Wirtz, J., 2014. Singapore Airlines: Achieving sustainable advantage through mastering paradox.The Journal of Applied Behavioral Science,50(2), pp.150-170. Holloway, S., 2017.Airlines: Managing to make money. Routledge. Karatepe, O.M. and Vatankhah, S., 2014. The effects of high-performance work practices on perceived organizational support and turnover intentions: Evidence from the airline industry.Journal of Human Resources in Hospitality Tourism,13(2), pp.103-119. Karatepe, O.M. and Vatankhah, S., 2015. High-performance work practices, career satisfaction, and service recovery performance: a study of flight attendants.Tourism Review,70(1), pp.56-71. Kimes, S.E. and Wirtz, J., 2015. Revenue management: Advanced strategies and tools to enhance firm profitability.Foundations and Trends in Marketing,8(1), pp.1-68. Lim, K.Y., 2017.An exploratory mixed methods analysis of the media framing of crisis stakeholder salience: The case of Singapore Airlines SQ006(Doctoral dissertation, Institute of Lifelong Learning). Lohmann, G. and Spasojevic, B., 2018. Airline business strategy.The Routledge Companion to Air Transport Management, p.139. Pang, A., 2016. Crisis Communication Research in Singapore.The Handbook of International Crisis Communication Research, pp.283-291. Pangarkar, N., 2016. A framework for effective crisis response.Journal of Organizational Change Management,29(4), pp.464-483. Stewart, D.W. and Shamdasani, P.N., 2014.Focus groups: Theory and practice(Vol. 20). Sage publications. Vatankhah, S., Javid, E. and Raoofi, A., 2017. Perceived organizational support as the mediator of the relationships between high-performance work practices and counter-productive work behavior: Evidence from airline industry.Journal of Air Transport Management,59, pp.107-115. Wirtz, J. and Heracleous, L., 2016. Singapore Airlines: Managing Human Resources for Costeffective Service Excellence. InSERVICES MARKETING: People Technology Strategy(pp. 695-703). Zentner, A., 2016. Service as a Strategy: A Review of Singapore Airlines.Browser Download This Paper. Zhang, B., Kotkov, D., Veijalainen, J. and Semenov, A., 2016, September. Online stakeholder interaction of some airlines in the light of situational crisis communication theory. InConference on e-Business, e-Services and e-Society(pp. 183-192). Springer, Cham
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